HANZAH, Norhafizah; SULAIMAN, Hidayah. An Empirical Analysis of Social Dimension Factors Towards Better IT Service Quality for Malaysian Public Agencies. International Journal of Engineering and Technology, [S. l.], v. 7, n. 4.35, p. 596–602, 2018. DOI: 10.14419/ijet.v7i4.35.22920. Disponível em: https://sciencepubco.com/index.php/IJET/article/view/22920.. Acesso em: 18 apr. 2025.