KAULA, Rajeev. Performance trends for operational intelligence through value chain model. Journal of Advanced Computer Science & Technology, [S. l.], v. 5, n. 2, p. 34–41, 2016. DOI: 10.14419/jacst.v5i2.5861. Disponível em: https://sciencepubco.com/index.php/JACST/article/view/5861.. Acesso em: 15 apr. 2025.