[1]
Ali Brohi, M. and A. Shaikh, A. 2019. Assessment of perceived service quality using servqual mod-el: a case study of Pakistan international airline (PIA) in-flight hospitality. International Journal of Basic and Applied Sciences. 8, 2 (Oct. 2019), 11–19. DOI:https://doi.org/10.14419/ijbas.v8i2.29714.