Data management with PMS in hotel industry

 
 
 
  • Abstract
  • Keywords
  • References
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  • Abstract


    The rapid growth of hotel industry has increased the usage of data with the help of property management system (PMS). It deals with sharing information in a systematic procedure within the organization. The major benefit of data management with PMS is the information can be easily stored and shared between staff members; it is useful during recruitment and when an employee goes on vacation, gets sick, or leaves the organization, It comprise with procedure of work, duties and responsibilities, initiatives, performance, documentation, forming business strategies and systems which enhance the organization. Data management helps in storing the data for handling plans and on methods of executing and developing policies for various situations in hotel. Data Management is a way of managing knowledge base and making it accessible for specific purposes in any industry, also to improve the quality of performance and standards, by various methods of data application in Management practices which involves in understanding the industry and effectively utilizing data in learning and implementing policies of an organisation. This article describes about how Data Management in hotels works with property management system (PMS) and the advantages of having PMS in hotel Industry. This paper also focuses on the advancement in PMS with cloud technology for future demands.


  • Keywords


    Call accounting system (CAS), central reservation system (CRS) data management, property management system(PMS), energy management system (EMS),global distribution system (GDS), internet distribution system (IDS).

  • References


      [1] Erdem M & Jiang L, “An overview of hotel revenue management research and emerging key patterns in the third millennium”, Journal of Hospitality and Tourism Technology, Vol.7, No.3, (2016), pp.300-312

      [2] Bardi JA, Hotel front office management, John Wiley & Sons Ltd, (2003).

      [3] Awad EM & Ghaziri H, Data Management.

      [4] Tewari JR, Hotel front office: operations and management, Oxford University Press, (2009).

      [5] Kasavana ML & Brooks RM, Managing front office operations, Educational Institute of American Hotel & Motel Association, (1998).

      [6] https://en.wikipedia.org/wiki/Property_management_system

      [7] http://www.pmscloud.com/

      [8] http://www.littlehotelier.com/how-to-choose-an-all-in-one-pms-system-for-small-hotels/

      [9] http://www.hoistgroup.com/en/products/hotel/hotel-systems/booking-system-for-hotels/

      [10] https://www.oracle.com/industries/hospitality/products/opera-cloud-services.html


 

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Article ID: 12396
 
DOI: 10.14419/ijet.v7i2.21.12396




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