Motives for information gathering, learning and online technology engagements of small and medium tourism enterprises in kerala
-
2018-06-08 https://doi.org/10.14419/ijet.v7i2.33.14834 -
Information Gathering, Learning Process, Online Technology Engagements. -
Abstract
Considerable differences are acknowledged with regard to the nature of information, use of information and source of information between commercially oriented and non-commercially oriented SMTEs. While commercially, groups are more active in to the formal tourism forums and engage more with online source of information, non-commercially group are satisfied with the current learning environment and they are keener in making satisfied customers. However, both group seeks less information related to legal rather they concentrate more on fetching information related to marketing, sales, finance, and management. The present study is an attempt to gain insights upon the motives that drive small and medium tourism enterprises, understand the desired information and learning process needed to develop business, and to know the online Technology engagements in the development of business.
Â
Â
-
References
[1] Gammack, "Development Needs of Small to Medium Size Tourism Businesses: A Report prepared for APEC Tourism Working Group," Asia Pacific Economic Cooperation, Queensland, 2004.
[2] Hausman, "Innovativeness among small businesses: theory and propositions for future research," Industrial Marketing Management, pp. 773-782, 2005.
[3] Morrison and K. Bem, "Small tourism businesses and e-commerce: Victorian tourism online," Tourism and Hospitality Research, pp. 104-116, 2003.
[4] Wilson, "Human Information Behavior," Informing Science, pp. 49-56, 2000.
[5] C. &. Lee, "Developing Iinformation technology proficiencies and fluency in hospitality students," Journal of Hospitality & Tourism Education, pp. 15-29, 2006.
[6] Taylor and F., "The impact of information technology on future management of lodging operations: A Delphi study to predict key technological events in 2007 and 2027," Tourism & Hospitality Research, pp. 24-37, 2005.
[7] Kim and H., "The impact of information technology implementation on service quality in the hotel industry," Information Technology in Hospitality, pp. 143-151, 2006.
[8] D. Buhalis, "Strategic use of Information technologies in the tourism industry," Tourism Management, pp. 409-421, 2003.
[9] Chathoth, "The impact of information technology on hotel operations, service management and transaction costs: A conceptual framework for full-service hotel firms," International Journal of Hospitality Management, pp. 395-408, 2007.
[10] A. Prem and T. Joseph, "A Study on Entrepreneurial Leadership Skills and Human Resource Management in Small and Medium Tourism Enterprises," International Journal of Applied Business and Economic Research, pp. 7-12, 2017.
[11] A. Ali and A. J. Frew, "ICT for sustainable tourism: a challenging relationship," Information Technology & Tourism, 2014.
[12] X. Zeng and G. Ulrike, "Role of social media in online travel information search," Tourism Management, pp. 179-188, 2010.
[13] L. Leung, "Generational differences in content generation in Social media: The roles of gratifications sought and of narcissism," Computers in Human Behavior, pp. 997-1006, 2013.
-
Downloads
-
How to Cite
Tintumol P. Joseph, M., ArunPrem, M., & Merlin Thanga Joy, D. (2018). Motives for information gathering, learning and online technology engagements of small and medium tourism enterprises in kerala. International Journal of Engineering & Technology, 7(2.33), 557-561. https://doi.org/10.14419/ijet.v7i2.33.14834Received date: 2018-06-30
Accepted date: 2018-06-30
Published date: 2018-06-08