The Attributes of Knowledge Worker as Prime Movers in Public Organizations

 
 
 
  • Abstract
  • Keywords
  • References
  • PDF
  • Abstract


    Civics Department in public sector of Malaysia has a major responsibility in ensuring that Malaysians instilled with the spirit of patriotism and moral values and aspirations of the nation for preparing Malaysia to achieve developed nation by 2020. With the goal to achieve its vision as a Leader of National Patriotism, a special task force known as Tenaga Penggerak (TP) has been created. This task force acts as a driver to achieve the mission by delivering excellence patriotism program through education, training, awareness and strategic partnerships. TP also have the objective to improve the knowledge and understanding of patriotism and statehood, government policies, current issues, and appreciation of moral values. TP also can be known as knowledge worker in this department based on its responsibilities and main critical success factor of every planned activities and to achieve the objective. This paper proposes positive approach to maintain the quality knowledge worker in Civics Department in instilling patriotism and statehood of Malaysian citizen.

     

     


  • Keywords


    Tenaga Penggerak, knowledge worker, patriotism driver, civics department, civics and patriotic in public sector

  • References


      [1] Drucker PF. The Essential Drucker. New York: Harper Collins. 2001.

      [2] Nelson K, McCann JE. Designing for Knowledge Worker Retention & Organization Performance. Journal of Management and Marketing Research. 2010;3:1-18. http://www.aabri.com/manuscripts/09272.pdf

      [3] Drucker, P. What is Knowledge Worker? 2004. Available at: http://.navcentre.borgess.com/LworkerManual/ePages/front_page/kw_def.html

      [4] Laili Hashim, Khairul Mizan Taib Training and Development for Knowledge Workers – Malaysian Scene. International Journal of Business, Humanities and Technology. 2012;2:138-147. http://www.ijbhtnet.com/journals/Vol2No2March2012/18.pdf

      [5] Mládková LZ, Nový J. Motivation and Knowledge Worker. Procedia - Social and Behavioral Sciences. 2015;207:768-776. http://www.sciencedirect.com/science/article/pii/S1877042815052969

      [6] Davenport TH. Thinking for a Living: How to Get Better Performance and Results from Knowledge Workers. Boston: Harvard Business School Press. 2005.

      [7] Lagace M. The Key to Managing Stars? Think Team. HBS Working Knowledge. 2007. May 14. Retrieved May 29, 2008 from http://hbswk.hbs.edu/item/5617.html

      [8] DeLong DW. Lost Knowledge: Confronting the Threat of an Aging Workforce. New York: Oxford University Press. 2004.

      [9] Frank FD, Finnegan RP, Taylor CR. The Race for Talent: Retaining and Engaging Workers in the 21st. Century. Human Resource Planning. 2004;27(3):12-25.

      [10] Jamrog J. The Perfect Storm: The Future of Retention and Engagement. Human Resource Planning. 2004;27(3): 26-33.

      [11] Ready DA, Conger JA. How to Fill the Talent Gap: Global Companies Face a Perfect Storm when it Comes to Finding the Employees they Need. The Wall Street Journal Online. 2007 September 15; R1. Retrieved May 29, 2008 from http://online.wsj.com/public/article_print/SB118841695428712511.html.

      [12] Somaya D, Williamson IO. Rethinking the ‘War for Talent’. MIT Sloan Management Review 2008;49:4.

      [13] Davidson C, Voss P. Knowledge Management: An Introduction to Creating Competitive Advantage from Intellectual Capital. New Delhi: Vision Books. 2003.

      [14] Robbins S. Organizational Behaviour (6th. ed.). Englewood Cliffs. Prentice Hall. 1993.

      [15] Manual of Tenaga Penggerak Section, Transformation and Patriotic Division. 2016.

      [16] Veber J. et al., Management, základy, moderní manažerské přístupy, výkonnost a prosperita. Management Press. Praha. 2009. ISBN 978-80-7261-200-0.

      [17] Wagar TH, Rondeau KV. Retaining Employees in Small and Medium-Sized Firms: Examining the Link with Human Resource Management. The Journal of Applied Management and Entrepreneurship. 2006;11(2):3-16.

      [18] Sheridan JE. Organizational Culture and Employee Retention. Academy of Management Journal. 1992;35(5):1036-1056.

      [19] Sutherland MM. Factors Affecting the Retention of Knowledge Workers. Unpublished Doctoral Dissertation, Rand Afrikaans University. 2004. Retrieved May 15, 2008, from http://etd.rau.ac.za/theses/available/etd-11172004-131718/restricted/


 

View

Download

Article ID: 16391
 
DOI: 10.14419/ijet.v7i3.7.16391




Copyright © 2012-2015 Science Publishing Corporation Inc. All rights reserved.