E-office Users Experience, Drivers and Obstacles

  • Authors

    • Endang Fitriyah Mannan
    • Dyah Puspitasari Srirahayu
    • Nove Eka Variant Anna
    • Dessy Harisanty
    2018-07-04
    https://doi.org/10.14419/ijet.v7i3.7.16392
  • Electronic Document Management Systems, e-office, System utilization
  • Document management in an organization is very important because it is not only to facilitate the documents retrieval, but also to enhance the competitive power of the organization. For this purpose, Faculty of Vocational Studies Airlangga University applies electronic document management, called e-office. The e-office system is implemented to manage the existing administration system at Airlangga University, where users can create letters, make deliveries, receive letters, reply letters and make memos. This study aims to determine e-office utilization in the environment of the Faculty of Vocational Studies Airlangga University. Research method used is a descriptive quantitative approach. The target population in this research is Vocational Faculty Employee who has e-office account. The sampling technique used is a census technique or a full sample. The results show that not all e-office account owners have a habit of accessing e-office every day. The most done activity when accessing e-office are reading and printing mail. E-office users believe that using this system can be a solution to the problem of limited storage space and says it is easier to control than before e-office exist. The most accessed information using e-office is student information and the obstacle faced is lack of training for e-office users.

     

     

  • References

    1. [1] L. Coopers & L. L. P. Lybrand. Reinventug The University Mnaging and Financing Institutions of higher Education. New York: John Wiley Sons, Inc; 1998.

      [2] Fujitsu. Fujutsu Technology and Service Vision 2016. https://www.fujitsu.com/downloads/GLOBAL/vision/2017/download-center/FTSV2017_Book2_EN_FV0046-2.pdf

      [3] W. B. Green. Introduction to Electronic Document Management Systems. Toronto: Harcourt Brace Jovanovich. 1993.

      [4] D. D. Sigit.Pemanfaatan Aplikasi E-Office Untuk mendukung Penerapan E-Government Dalam Kegiatan erkantoran Studi Kasus: Puslitbang Jalan Dan Jembatan. Seminar Nasional Teknologi Informasi dan Komunikasi 2013 (SENTIKA 2013). ISSN: 2089-9815, (2013).

      [5] A. Adam. Implementing Electronic Document and Record Management Systems. New York : Auerbach Publications; 2008.

      [6] H. Ahmad, I. M. Bazlamit, M. D. Ayoush. Investigation of Document Management Systems in Small Size Construction Companies in Jordan. Procedia Engineering 2017; 82: 3-9.

      [7] A. A. Agustina. Pemanfaatan E-Office Dalam Korespondensi Sebagai Perwujudan Paperless Office Di Dinas Komunikasi Dan Informatika Provinsi Jawa Timur. Skripsi. Surabaya: Universitas Negeri Surabaya. 2013. available at www.jurnalmahasiswa.unesa.ac.id/index.php/jpap/article/view/12512+&cd=5&hl=id&ct=clnk&gl=id

      [8] Business week. The Office of the Future. Business Week 1975; (2387): 48–70..

      [9] M. Ashdown. Remote collaboration on desk-sized displays, Comp. Anim. Virtual Worlds 2013; 16: 41–51. DOI: 10.1002/cav.55

      [10] G. C. Moore, I. Benbasat. Development of an instrument to measure the perceptions of adopting an information technology innovation. Inf Syst Res 1991; (3): 192–222.

  • Downloads

  • How to Cite

    Fitriyah Mannan, E., Puspitasari Srirahayu, D., Eka Variant Anna, N., & Harisanty, D. (2018). E-office Users Experience, Drivers and Obstacles. International Journal of Engineering & Technology, 7(3.7), 283-286. https://doi.org/10.14419/ijet.v7i3.7.16392