Employee Satisfaction Building Through Transformational Leadership and Organizational Culture

  • Authors

    • Nurdin Tampubolon
    • Arfendo Propheto
    2018-08-08
    https://doi.org/10.14419/ijet.v7i3.21.17089
  • transformational leadership, corporate culture, employee satisfaction.

  • ASEAN Economic Community / AEC has made the competition even more sharply and pooling of regional economy exposes the company in increasingly competitive, and dynamic. These conditions require companies to utilize all available resources in order not to lose out in the global competition. Human resources is one of the resources owned by the company among several other resources and a vital corporate assets that are expected to utilize all the potential available in the company. This research was conducted at PT Bangkitgiat Usaha Mandiri (PT BUM) is a company engaged in the cultivation and processing of palm crude palm oil (CPO) is located in the city of East Waringin Central Kalimantan. The company's performance is inseparable from how the business and what has been done by employees. Therefore, the company must seek a way in order to satisfy employee. Meanwhile, to satisfy the employees, the role of transformational leadership, organizational culture plays an important role. This Research wanted to know how the influence of the independent variable leadership, organizational culture on employee satisfaction as the dependent variable. This research will contribute in increasing employee satisfaction to the firm. This paper is still conceptual framework and will be continued to be a research proposal as part of the writing of a dissertation.

     

  • References

    1. [1] 1. Kumari MS, Tatareddy MM. Impact of employee welfare facilities on job satisfaction: A study with reference to secunderabad division of south central railway. 2014.

      [2] 2. Zainun B. Manajemen sumber daya manusia Indonesia: Haji Masagung; 1993.

      [3] 3. Omolo PA. Effect of motivation on employee performance of commercial banks in Kenya: A case study of Kenya Commercial Bank in Migori County. International journal of human resource studies. 2015;5(2):87-103.

      [4] 4. Islam M, Rasul M, Ullah G. Analysis of the factors that affect job satisfaction: A case study on private companies employees of Bangladesh. 2012.

      [5] 5. Furkan B. The Effects of Leadership On Job Satisfaction (Visionary Leadership, Transformational leadership, Transactional leadership). 2012.

      [6] 6. Emmanuel AO, Hassan Z. The effects of transformational leadership on job satisfaction: A study on four and five star hotels in Kuala Lumpur. International Journal of Accounting, Business and Management. 2015;1(1):1-14.

      [7] 7. Bushra F, Ahmad U, Naveed A. Effect of transformational leadership on employees' job satisfaction and organizational commitment in banking sector of Lahore (Pakistan). International journal of Business and Social science. 2011;2(18).

      [8] 8. DuBrin AJ. Political behavior in organizations: Sage; 2009.

      [9] 9. Safaria T. Kepemimpinan. Yogyakarta: Graha Ilmu. 2004.

      [10] 10. Belias D, Koustelios A. Organizational culture and job satisfaction: A review. International Review of Management and Marketing. 2014;4(2):132.

      [11] 11. Yasir M, Rasli A, Qureshi MI, Ullah A, Khan H. Authentic Leadership Development Process. Abasyn Journal of Social Sciences. 2017:17-30.

      [12] 12. Rashid M, Tasmin R, Qureshi MI, Shafiq M. RELATIONSHIP OF SERVANT LEADERSHIP WITH EMPLOYEE IN-ROLE AND EXTRA-ROLE PERFORMANCE IN GLC’S OF MALAYSIA. 2017.

      [13] 13. Khan MI, Awan U, Yasir M, Mohamad NAB, Shah SHA, Qureshi MI, et al. Transformational leadership, emotional intelligence and organizational commitment: Pakistan's services sector. Argumenta Oeconomica. 2014(2 (33)):67-92.

      [14] 14. Cushway B, Lodge D. Organizational behaviour and design: Kogan Page Publishers; 1999.

      [15] 15. Yasir M, Rasli A, Qureshi MI. Investigation of the Factors that Affect and Gets Affected by Organizational Ethical Climate. Advanced Science Letters. 2017;23(9):9351-5.

      [16] 16. Khan NU, Qureshi MI, Rasli AM, Ahmad A. The Impact of Multiple Organizational Climates on Performance of Public Sector Organizations: Evidences form Pakistan. International Journal of Economics and Financial Issues. 2015;5.

      [17] 17. Shafiq M, Qureshi MI. Quadruple culture type approaches impacting employees attributes. Journal of Management Info. 2014;2(1).

      [18] 18. Zaman K, Qureshi M, Bhatti M. The impact of culture and gender on leadership behavior: Higher education and management. Management Science Letters. 2011;1(4):531-40.

      [19] 19. Schein EH. Organizational culture and leadership: John Wiley & Sons; 2010.

      [20] 20. Robbins SC. M.(2005). Administración, México Editorial Pearson.

      [21] 21. Singh JK, Jain M. A Study of employee’s job satisfaction and its impact on their performance. Journal of Indian research. 2013;1(4):105-11.

      [22] 22. Al Jenaibi B. Job satisfaction: Comparisons among diverse public organizations in the UAE. Management Science and Engineering. 2010;4(3):60.

      [23] 23. Côté S, Morgan LM. A longitudinal analysis of the association between emotion regulation, job satisfaction, and intentions to quit. Journal of organizational Behavior. 2002;23(8):947-62.

      [24] 24. Mbah SE, Ikemefuna C. Job satisfaction and employees’ turnover intentions in total Nigeria plc. in Lagos State. International Journal of Humanities and Social Science. 2012;2(14):275-87.

      [25] 25. Parvin MM, Kabir MN. Factors affecting employee job satisfaction of pharmaceutical sector. Australian journal of business and management research. 2011;1(9):113.

      [26] 26. Lebas M, Euske K. A Conceptual and Operational Delineation of Performance,[in:] Business Performance Measurement. Theory and Practice, ed. A. Neely. Cambridge University Press, Cambridge; 2006.

      [27] 27. Simamora H. Manajemen sumber daya manusia. Yogyakarta: stie ykpn; 2004.

      [28] 28. Syarifudin Z, Tangkilisan HNS. Kinerja organisasi publik: manajemen publik untuk menciptakan kota bersih & nyaman dihuni: YAPI; 2002.

      [29] 29. Bastian I, Soepriyanto G. Sistem Akuntansi Sektor Publik: Salemba Empat; 2002.

      [30] 30. Agus D, Partini R. Reformasi Birokrasi Publik Di Indonesia, Pusat Studi Kependudukan dan Kebijakan (PSKK). UGM, Yogyakarta. 2002.

      [31] 31. Cameron K. Critical questions in assessing organizational effectiveness. Organizational dynamics. 1980;9(2):66-80.

      [32] 32. Salehi M, Yahyavi M, Alipour M. MOTIVATIONAL DYNAMICS OF INTERNAL AUDITOR’S MANAGERS: EMPIRICAL EVIDENCE OF IRAN. CORPORATE OWNERSHIP & CONTROL.192.

      [33] 33. Elkington J. Cannibals with forks. The triple bottom line of 21st century. 1997:73.

      [34] 34. Hanaysha J, Khalid K, Mat N, Sarassina F, Rahman M, Zakaria A. Transformational leadership and job satisfaction. American Journal of Economics, Special Issue. 2012:145-8.

      [35] 35. Long CS, Yusof WMM, Kowang TO, Heng LH. The impact of transformational leadership style on job satisfaction. World Applied Sciences Journal. 2014;29(1):117-24.

      [36] 36. Kimura T. Transformational leadership and job satisfaction: The mediating effects of perceptions of politics and market orientation in the Japanese context. International Journal of Business Science and Applied Management. 2012;7(1):29-42.

      [37] 37. Belias D, Koustelios A. Transformational leadership and job satisfaction in the banking sector: A review. International Review of Management and Marketing. 2014;4(3):187.

      [38] 38. Metwally AH, El-bishbishy N, Nawar YS. The impact of transformational leadership style on employee satisfaction. The Business & Management Review. 2014;5(3):32.

      [39] 39. Zahari IB, Shurbagi AMA. The effect of organizational culture and the relationship between transformational leadership and job satisfaction in petroleum sector of Libya. International Business Research. 2012;5(9):89.

      [40] 40. Mujkić A, Šehić D, Rahimić Z, Jusić J. Transformational leadership and employee satisfaction. Ekonomski Vjesnik/Econviews: Review of contemporary business, entrepreneurship and economic issues. 2014;27(2):259-70.

      [41] 41. Ali S, Farid F. Effect of Transformational Leadership on Job Satisfaction and Organizational Commitment. 2016.

      [42] 42. Gul I, Hasan S. Effect of Organizational Work Climate on Job Satisfaction: An Empirical Study of Engro Foods Ltd Pakist. Global Journals Inc. 2015;15(11):41-50.

      [43] 43. Abid Alvi H, Hanif M, Adil MS, Ahmed RR, Vveinhardt J. Impact of organizational culture on organizational commitment and job satisfaction. European journal of business and management, 2014, Vol 6, no 27, p 30-38. 2014.

      [44] 44. Sabri PSU, Ilyas M, Amjad Z. Organizational culture and its impact on the job satisfaction of the University teachers of Lahore. International Journal of Business and Social Science. 2011;2(24).

      [45] 45. Xie Y, Chen J, Chen P. Influence of Organization Cultural Internal Integration Perception on New Generation Employees’ Job Satisfaction. Journal of Economics, Business Management. 2014;2(2):152-7.

      [46] 46. Zhang X, Li B. Organizational culture and employee satisfaction: An exploratory study. International Journal of Trade, Economics and Finance. 2013;4(1):48.

      [47] 47. Zhang Y. The Effect of Organizational Culture and Organizational Justice on Employee Satisfaction and Organizational Commitment in Bangkok, Thailand: University of the Thai Chamber of Commerce; 2012.

      [48] 48. Dardar AHA, Jusoh A, Rasli A. The impact of job training, job satisfaction and alternative job opportunities on job turnover in Libyan oil companies. Procedia-Social and Behavioral Sciences. 2012;40:389-94.

      [49] 49. Yunita D. Effect of Education and Training, Career Development, and Performance Against Employee Competency, Motivation and Job Satisfaction (A Study on the Badan Kepegawaian Daerah Kota Surakarta). eAbstract Excellent. 2017;2(2).

      [50] 50. Ganzach Y. Intelligence, education, and facets of job satisfaction. Work and Occupations. 2003;30(1):97-122.

      [51] 51. Jones MK, Jones RJ, Latreille PL, Sloane PJ. Training, job satisfaction, and workplace performance in Britain: Evidence from WERS 2004. Labour. 2009;23(s1):139-75.

      [52] 52. Adesola M, Oyeniyi K, Adeyemi M. Empirical study of the relationship between staff training and job satisfaction among Nigerian banks employees. International Journal of Academic Research in Economics and Management Sciences. 2013;2(6):108.

      [53] 53. Ghafoor A, Qureshi TM, Khan MA, Hijazi ST. Transformational leadership, employee engagement and performance: Mediating effect of psychological ownership. African journal of business management. 2011;5(17):7391.

      [54] 54. Chi H-K, Yeh H-R, Yu C-H. The effects of transformation leadership, organizational culture, job satisfaction on the organizational performance in the non-profit organizations. The Journal of Global Business Management. 2008;4(1):129-37.

      [55] 55. Chou H-W, Lin Y-H, Chang H-H, Chuang W-W. Transformational leadership and team performance: The mediating roles of cognitive trust and collective efficacy. Sage Open. 2013;3(3):2158244013497027.

      [56] 56. Garnasih RL, Pramadewi A. Kepemimpinan Transformasional Dan Kepemimpinan Transaksional Serta Pengaruhnya Terhadap Kinerja Dosen Fakultas Ekonomi Universitas Riau. Jurnal Ekonomi. 2013;17(03).

      [57] 57. Aktaş E, Çiçek I, Kıyak M. The effect of organizational culture on organizational efficiency: The moderating role of organizational environment and CEO values. Procedia-Social and Behavioral Sciences. 2011;24:1560-73.

      [58] 58. Aydin B, Ceylan A. The effect of spiritual leadership on organizational learning capacity. African Journal of Business Management. 2009;3(5):184.

      [59] 59. Ahmed M, Shafiq S. The impact of organizational culture on organizational performance: a case study on telecom sector. Global journal of management and business research. 2014.

      [60] 60. Hsu S-H. Effects of organization culture, organizational learning and IT strategy on knowledge management and performance. The Journal of International Management Studies. 2014;9(1):50-8.

      [61] 61. Olanipekun A, Aje I, Abiola-Falemu J. Effects of organisational culture on the performance of quantity surveying firms in Nigeria. International Journal of humanities and social science. 2013;3(5):206-15.

      [62] 62. Mujeeb EM, Masood MM, Ahmad MA. Relationship between organizational culture and performance management practices: a case of university in Pakistan. Journal of Competitiveness. 2011;3(4).

      [63] 63. Riansari T, Sudiro A. Rofiaty. 2012.“Pengaruh Kompensasi dan Lingkungan Kerja terhadap Kepuasan Kerja dan Kinerja Karyawan (Studi Kasus PT. Bank Tabungan Pensisunan Nasional, Tbk Cabang Malang)â€. Jurnal Aplikasi Manajemen. 2012;10(4).

      [64] 64. Shahzad F, Luqman RA, Khan AR, Shabbir L. Impact of organizational culture on organizational performance: An overview. Interdisciplinary journal of contemporary research in business. 2012;3(9):975-85.

      [65] 65. Ogbonna E, Harris LC. Leadership style, organizational culture and performance: empirical evidence from UK companies. International Journal of Human Resource Management. 2000;11(4):766-88.

      [66] 66. Khan RAG, Khan FA, Khan MA. Impact of training and development on organizational performance. Global Journal of Management and Business Research. 2011;11(7).

      [67] 67. Amin A, Rashid Saeed M, Lodhi RN. The impact of employees training on the job performance in education sector of Pakistan. Middle-East journal of scientific research. 2013;17(9):1273-8.

      [68] 68. Elnaga A, Imran A. The effect of training on employee performance. European Journal of Business and Management. 2013;5(4):137-47.

      [69] 69. Odhon’g E, Omolo J. Effect of human capital investment on organizational performance of pharmaceutical companies in Kenya. Global Journal of Human Resource Management. 2015;3(6):1-29.

      [70] 70. Naqvi SMH, Khan MA. Employees Training and Organizational Performance: Mediation by Employees Performance. 2013.

      [71] 71. Sultana A, Irum S, Ahmed K, Mehmood N. Impact of training on employee performance: A study of telecommunication sector in Pakistan. Interdisciplinary Journal of contemporary research in business. 2012;4(6):646-61.

      [72] 72. Dabale WP, Jagero N, Nyauchi M. The relationship between training and employee performance: The case of Mutare City Council, Zimbabwe. International Journal of Human Resource Studies. 2014;4(4):61.

      [73] 73. Kotur BR, Anbazhagan S. Education and work-experience-influence on the performance. Journal of Business and Management. 2014;16(5):104-10.

      [74] 74. Susanty A, Miradipta R, Jie F. Analysis of the effect of attitude toward works, organizational commitment, and job satisfaction, on employee’s job performance. European Journal of Business and Social Sciences. 2013;1(10):15-24.

      [75] 75. Rehman K, Rehman Z, Saif N, Khan A, Nawaz A, Rehman S. Impacts of job satisfaction on organizational commitment: a theoretical model for academicians in HEI of developing countries like Pakistan. International Journal of Academic Research in Accounting, Finance and Management Sciences. 2013;3(1):80-9.

      [76] 76. Latif MS, Ahmad M, Qasim M, Mushtaq M, Ferdoos A, Naeem H. Impact of employee’s job satisfaction on organizational performance. European journal of business and management. 2013;5(5):166-71.

      [77] 77. Owusu B. An Assessment of Job Satisfaction and Its Effect on Employees’ Performance: A Case of Mining Companies in the [Bibiani-Anhwiaso–Bekwai District] in the Western Region. A Master thesis submitted to Department of Managerial Science, Kwame Kkrumah, University of Science and Technology. 2014.

      [78] 78. Wang G-L, Lee Y-J, Ho C-C. The effects of job satisfaction, organizational commitment and turnover intention on organizational operating performance: as exemplified with employees of listed property insurance companies in Taiwan. commitment (O). 2012;1(83):82.

      [79] 79. Naseem A, Sheikh SE, Malik KP. Impact of employee satisfaction on success of organization: Relation between customer experience and employee satisfaction. International journal of multidisciplinary sciences and engineering. 2011;2(5):41-6.

  • Downloads

  • How to Cite

    Tampubolon, N., & Propheto, A. (2018). Employee Satisfaction Building Through Transformational Leadership and Organizational Culture. International Journal of Engineering & Technology, 7(3.21), 31-37. https://doi.org/10.14419/ijet.v7i3.21.17089