The Impact of Performance Appraisal on Employee Job Performance in Public Sector Universities of Khyber Pakhtunkhwa, Pakistan

  • Authors

    • Muhammad Asad khan
    • Fadillah Binti Ismail
    • Rosman MD Yusoff
    • Altaf Hussain
    • Fazlulaini Binti Mohd Yunus
    https://doi.org/10.14419/ijet.v7i3.25.17793
  • Abstract

    The purpose of this research is to investigate the relationship of performance appraisal and fairness of performance appraisal with employee job performance to get empirical findings of such relationship in higher education institutions of Pakistan. This study is comprised of a survey based questionnaire. The data was collected from 150 respondents of public sector universities of Khyber Pakhtunkhwa via self-administered questionnaire. A sum of 300 questionnaires was distributed among the faculty members of the public sector universities of Khyber Pakhtunkhwa, Pakistan out of which 150 were returned back so the response rate is 50%. Results of this study showed that there was significant and positive relationship between performance appraisal, fairness and employee job performance in public sector universities of Khyber Pakhtunkhwa, Pakistan. In other words, it means that if performance appraisal of the universities is fair enough, accurate then employee will be satisfied and get motivated to enhance their performance in particular and organizational performance in general. Such research has utilized large sample size and has not been done before, to the best of researcher’s knowledge. This study has significance for the policy makers of higher education and universities and researchers can also get benefit of it in future.

     

     

  • References

    1. [1] Matolo, A.P., Job satisfaction: Its determinants and relationship with employee performance in the Tanzanian banking sector, 2015, The Open University Of Tanzania.

      [2] Wanjala, M.W. and G. Kimutai, Influence of Performance Appraisal on Employee Performance in Commercial Banks in Trans Nzoia County–Kenya. International Journal of Academic Research in Business and Social Sciences. Vol, 2015. 5(8): p. 332-343.

      [3] Prather, T., The Perception of Fairness of Performance Appraisals, 2010, Cleveland State University.

      [4] Sabeen, Z., S. Mehboob, and A. Muhammad, Perceived fairness of and satisfaction with employee performance appraisal and its impact on overall job satisfaction. The Business Review, Cambridge, 2008. 10(2): p. 185-192.

      [5] Briscoe, D.R. and L.M. Claus, Employee performance management: policies and practices in multinational enterprises. Performance management systems: A global perspective, 2008: p. 15-39.

      [6] Kuvaas, B., Performance appraisal satisfaction and employee outcomes: mediating and moderating roles of work motivation. The International Journal of Human Resource Management, 2006. 17(3): p. 504-522.

      [7] Anso, H.S., The Impact of Performance Appraisal on Employee Performance. A case study of first bank of Nigeria plc, 2014, University of East London.

      [8] Aguinis, H., Performance management. 2007, London: Prentice Hall.

      [9] Sajuyigbe, A.S., Impact of Performance Appraisal on Employee Performance in Nigerian Telecommunication Industry (A study of MTN, Nigeria). International Journal of Economics and Business Management, 2017. 3(1): p. 80-90.

      [10] Grote, R.C., How to be good at performance appraisals: Simple, effective, done right. 2011: Harvard Business Press.

      [11] Nyaoga, R., S. Kipchumba, and P. Magutu, The effectiveness of performance appraisal systems in private universities in Kenya: An assessment of Kabarak University. African Journal of Business and Management, 2010. 1: p. 123-134.

      [12] Rehman, S., A study of public sector organizations with respect to recruitment, job satisfaction and retention. Global Business and Management Research, 2012. 4(1): p. 76-88.

      [13] Haque, M.A., Performance Appraisal System of Bangladesh Civil Service: An Analysis of Its Efficacy. International Public Management Review, 2012. 13(1): p. 38-60.

      [14] Iqbal, N., et al., Impact of performance appraisal on employee’s performance involving the Moderating Role of Motivation. Oman Chapter of Arabian Journal of Business and Management Review, 2013. 34(981): p. 1-20.

      [15] Abbas, S.S., Women of Islamic faith in trade and commerce: An economic sociological study. VSRD-IJBMR, 2012. 2(3): p. 102-113.

      [16] Dusterhoff, C., J.B. Cunningham, and J.N. MacGregor, The effects of performance rating, leader–member exchange, perceived utility, and organizational justice on performance appraisal satisfaction: Applying a moral judgment perspective. Journal of business ethics, 2014. 119(2): p. 265-273.

      [17] Shrestha, S. and J. Chalidabhongse. Improving employee satisfaction on performance appraisal: a case study on Thai companies. in Management of Innovation and Technology, 2006 IEEE International Conference on. 2006. IEEE.

      [18] Grubb, T., Performance appraisal reappraised: It’s not all positive. Journal of Human Resources Education, 2007. 1(1): p. 1-22.

      [19] Agyen-Gyasi, K. and M.S. Boateng, Performance appraisal systems in academic and research libraries in Ghana: a survey. Library Review, 2015. 64(1/2): p. 58-81.

      [20] Ahmed, I., et al., Employee performance evaluation: a fuzzy approach. International Journal of Productivity and Performance Management, 2013. 62(7): p. 718-734.

      [21] Oshode, A.A., S.O. Alade, and O.V. Ogunro, The Open and Closed Performance Appraisal System: Employees’ Perception of its Implication for Productivity in the Nigerian Banking Sector. Asian Journal of Management Sciences & Education Vol, 2014. 3(2): p. 125-135.

      [22] Mollel, E.R., L.S. Mulongo, and M. Razia, The influence of performance appraisal practices on employee productivity: A case of Muheza District, Tanzania. Issues in Business Management and Economics, 2017. 5(4): p. 45-59.

      [23] Rasheed, M.I., H.D.A.S. Yousaf, and A. Noor, A critical analysis of performance appraisal system for teachers in public sector universities of Pakistan: A case study of the Islamia University of Bahawalpur (IUB). African Journal of Business Management, 2011. 5(9): p. 3735-3744.

      [24] Palaiologos, A., P. Papazekos, and L. Panayotopoulou, Organizational justice and employee satisfaction in performance appraisal. Journal of European Industrial Training, 2011. 35(8): p. 826-840.

      [25] Kavanagh, P., J. Benson, and M. Brown, Understanding performance appraisal fairness. Asia Pacific Journal of Human Resources, 2007. 45(2): p. 132-150.

      [26] Anjum, A., K. Yasmeen, and B. Khan, Performance appraisal systems in public sector Universities of Pakistan. International journal of human resource studies, 2011. 1(1): p. 41-51.

      [27] Campbell, J.P., et al., A Theory of Performance, in Personnel Selection in Organizations N. Schmitt and W.C. Borman, Editors. 1993, Jossey-Bass: San Francisco. p. 35-70.

      [28] Khan, M.F.U., Role of performance appraisal system on employees motivation. IOSR Journal of Business and Management, 2013. 8(4): p. 66-83.

      [29] Landy, F.J., Psychology of Work Behavior. 1985: Brooks/Cole.

      [30] Elnaga, A. and A. Imran, The effect of training on employee performance. European Journal of Business and Management, 2013. 5(4): p. 137-147.

      [31] Hettiararchchi, H. and S. Jayarathna, The effect of employee work related attitudes on employee job performance: A study of tertiary and vocational education sector in Sri Lanka. Journal of Business and Management (IOSR-JBM), 2014. 16(4): p. 74-83.

      [32] Tosi, H.L., et al., CEO charisma, compensation, and firm performance. The Leadership Quarterly, 2004. 15(3): p. 405-420.

      [33] Shahzad, K., S. Bashir, and M. Ramay, Impact of HR practices on perceived performance of university teachers in Pakistan. International review of business research papers, 2008. 4(2): p. 302-315.

      [34] Selvarajan, R. and P.A. Cloninger, The importance of accurate performance appraisals for creating ethical organizations. Journal of Applied Business Research, 2008. 24(3): p. 39-44.

      [35] Pulakos, E.D., Performance Management: A Roadmap for Developing, Implementing and Evaluating Performace Management Systems. 2004: SHRM Foundation.

      [36] Ghauri, E., Improving performance appraisal practices: a multiple case study of the Pakistan pharmaceutical industry. 2012.

      [37] Agarwal, S. and I. Doko, Performance Appraisal on Job Performance in the Tema Metropolitan Mutual Health Insurance Authority. The International Journal of Business & Management 2016. 4(3): p. 300-306.

      [38] Meysen, F., R.J. Mohammad, and D. Ebrahim, The Effect of Peformance Appraisal on Employee’s Output Implying on the Moderating Role of Motivation in Workplace. Internation Journal of Business and Management Tomorrow, 2012. 2(4): p. 1-9.

      [39] Rahman, W., The Relationship of Attitudinal and Behavioural Outcomes with Employee Development in the Context of Performance Appraisal in Public Universities of Khyber Pakhtunkhwa, 2012, National University of Moderen Langauges, Islamabad.

      [40] Bowra, Z.A., et al., Impact of human resource practices on employee perceived performance in banking sector of Pakistan. African Journal of Business Management, 2012. 6(1): p. 323-332.

      [41] Khan, M., Effects of human resource management practices on organizational performance–an empirical study of oil and gas industry in Pakistan. European Journal of Economics, Finance and Administrative Sciences, 2010. 24(6): p. 157-174.

      [42] Quresh, T.M., et al., Do human resource management practices have an impact on financial performance of banks? African Journal of Business Management, 2010. 4(7): p. 1281-1288.

      [43] Kaleem, M.M., B. Jabeen, and M.J. Twana, Organizational Justice in Performance Appraisal System: Impact on Employees Satisfaction and Work Performance. Studies, 2013. 2(2): p. 28-37.

      [44] Ishaq, H.M., M.Z. Iqbal, and A. Zaheer, Effectiveness of performance appraisal: Its outcomes and detriments in Pakistani Organizations. European journal of social sciences, 2009. 10(3): p. 479-85.

      [45] Greenberg, J., Determinants of perceived fairness of performance evaluations. Journal of applied psychology, 1986. 71(2): p. 340-342.

      [46] Hui, L. and G. Qin-xuan, Performance appraisal: what’s the matter with you? Procedia Earth and Planetary Science, 2009. 1(1): p. 1751-1756.

      [47] Kim, S.E. and D. Rubianty, Perceived fairness of performance appraisals in the federal government: does it matter? Review of Public Personnel Administration, 2011. 31(4): p. 329-348.

      [48] Roberson, Q.M. and M.M. Stewart, Understanding the motivational effects of procedural and informational justice in feedback processes. British journal of Psychology, 2006. 97(3): p. 281-298.

      [49] Wyse, S.E., Advantages and disadvantages of surveys. Retrieved February, 2012. 20: p. 2014.

      [50] Pearce, J.L. and L.W. Porter, Employee responses to formal performance appraisal feedback. Journal of Applied Psychology, 1986. 71(2): p. 211.

      [51] Pettijohn, L.S., et al., Performance appraisals: usage, criteria and observations. Journal of Management Development, 2001. 20(9): p. 754-771.

      [52] Lillian, G.O., P. Mathooko, and N. Sitati. The effect of performance Appraisal system on Civil Servants. in First International Conference Kabarak University. 2011.

      [53] Fakharyan, M., et al., The effect of performance appraisal satisfaction on employee’s outputs implying on the moderating role of motivation in workplace. International Journal of Business and Management Tomorrow, 2012. 2(4): p. 1-9.

      [54] Thibaut, J.W. and L. Walker, Procedural justice: A psychological analysis. 1975: L. Erlbaum Associates.

  • Downloads

  • How to Cite

    Asad khan, M., Binti Ismail, F., MD Yusoff, R., Hussain, A., & Binti Mohd Yunus, F. (2018). The Impact of Performance Appraisal on Employee Job Performance in Public Sector Universities of Khyber Pakhtunkhwa, Pakistan. International Journal of Engineering & Technology, 7(3.25), 544-548. https://doi.org/10.14419/ijet.v7i3.25.17793

    Received date: 2018-08-18

    Accepted date: 2018-08-18