Lean Tools and Techniques: A Comparison between Malaysian Manufacturing and Services Organisations

  • Authors

    • Mohd Shahir Yahya
    • Musli Mohammad
    • Badrul Omar
    • Edly Ferdin Ramly
    https://doi.org/10.14419/ijet.v7i3.7.18875
  • Lean Tools and Techniques, Manufacturing vs Services
  • The purpose of this study is to compare lean tools and techniques in terms of the awareness, usage, effectiveness and potential future adoption between Malaysian manufacturing and services organisations in order to help Malaysian organisations to select, adopt and implement the right lean tools and techniques based their context. An online questionnaire survey of 114 respondents from 15 states in Malaysia was conducted. The quantitative data were gathered and analysed using the Statistical software. The findings of the survey indicated that there are no significance differences (p<0.05) between both manufacturing and services organisations for majority of lean tools and techniques. Nevertheless, Malaysian manufacturing organisations has indicated more prone to adopt some lean tools and techniques compared to services organisations. 

     

  • References

    1. [1] Wong, Y.C., Wong, K. Y., and Ali, A., A Study on Lean Manufacturing Implementation in the Malaysian Electrical and Electronics Industry, European Journal of Scientific Research, 2009. 38(4), 521-535.

      [2] Shah, R. and Ward, P. T., Defining and developing measures of lean production, Journal of Operations Management, 2007. 25, 785-805.

      [3] Melton, T., The benefits of lean manufacturing. What lean thinking has to offer the process industries. Chemical Engineering Research and Design, 2005. 83(A6), 662-673.

      [4] Ohno, T., The Toyota Production System, English translation, 1988.

      [5] Womack, J. P. and Jones, D. T., Lean Thinking: Banish Waste and Create Wealth in Your Corporation. London: Simon and Schuster, 1996.

      [6] Mohammad, M., Mann, R., Grigg, N., & Wagner, J. P., Business Excellence Model: An overarching framework for managing and aligning multiple organisational improvement initiatives, Total Quality Management & Business Excellence, 2011. 22(11), 1213-1236.

      [7] Yahya, M. S., Mohammad, M., Omar, B., Ramly, E. F., A Review on the Selection of Lean Production Tools and Techniques. ARPN Journal of Engineering and Applied Sciences, 2016. 11(12), 7721-7727.

      [8] M. Rose, A. N. , M.Deros, B. and A.Rahmah, M.N., A Study on Lean Manufacturing Implementation In Malaysian Automotive Component Industry, International Journal of Automotive and Mechanical Engineering (IJAME), 2013. 8, 1467-1476.

      [9] Nordin, N., Deros, M. B. and Wahab, A. D., A Survey on Lean Manufacturing Implementation in Malaysian Automotive Industry, International Journal of Innovation, Management and Technology, 2010. 1(4), 374-380.

      [10] Muslimen, R., Sha’ri Mohd Yusof and Ana Sakura Zainal Abidin, Lean Manufacturing Implementation in Malaysian Automotive Components Manufacturer: a Case Study. Paper presented at the Proceedings of the World Congress on Engineering, London, U.K, 2011.

      [11] Khusaini, N. S., Jaffar, A. and Yusoff, N., A Survey on Lean Manufacturing Tools Implementation in Malaysian Food and Beverages Industry using Rasch Model, Advanced Materials Research, 2014. 845, 642-646.

      [12] Shazali, N. A., Habidin, N. F., Ali, N., Khaidir, A. F. and Jamaludin, N. H., Lean Healthcare Practice and Healthcare Performance in Malaysian Healthcare Industry, International Journal of Scientific and Research Publications, 2013. 3(1), 1-5.

      [13] L. Rexhepi, and P. Shrestha, Lean Service Implementation in Hospital: A Case study conducted in University Clinical Centre of Kosovo, Rheumatology Department. (Master), Umea University, Sweden, 2011.

      [14] Manzouri, M., Abd. Rahman, M. N., Arshad, H., Ismail, A. R., Barriers of Supply Chain Management Implementation in Manufacturing Companies: A Comparison Between Iranian and Malaysian Companies, Journal of the Chinese Institute of Industrial Engineers, 2010. 27, 456-472.

      [15] Crute, V., Ward, Y., Brown, S. and Graves, A., Implementing Lean in Aerospace-Challenging the Assumptions and Understanding the Challenges. Technovation, 2003. 23, 917-928.

      [16] Delgadoâ€Hernandez, David J., and Elaine M. Aspinwall, Improvement Tools in the UK Construction Industry, Construction Management and Economics, 2005. 23(9), 965-977.

      [17] Sekaran, U., Research Methods for Business: A skill building approach. Singapore: John Wiley & Sons Inc., 2005.

      [18] Field, A., Discovering statistic using SPSS. London: Sage Publications, 2006.

      [19] Kohlmann, Thomas and Jörn, Moock, How to Analyse Your Data. In Statistics and Data Management: A Practical Guide for Orthopaedic Surgeons. Switzerland: AO Publishing, 2009.

      [20] Laosirihongthong, Tritos, Revisiting Quality Management and Performance. Industrial Management & Data Systems 2013. 113(7), 990-1006.

      [21] Matthew Tickle, Dotun Adebanjo, Robin Mann and Francis Ojadi, Business Improvement Tools and Techniques: Comparison Across Sectors and Industries, International Journal of Production Research, 2015. 53(2), 354-370.

      [22] Burgess, N., and Z. Radnor, Evaluating Lean in Healthcare, International Journal of Health Care Quality Assurance, 2013. 26(3), 220-235.

      [23] Elg, U. and Hultman, J., Retailers’ Management of Corporate Social Responsibility (CSR) in Their Supplier Relationships – Does Practice Follow Best Practice? The International Review of Retail, Distribution and Consumer Research, 2011. 21(5), 445-460.

      [24] Huq, Ziaul, and Justin D. Stolen, Total Quality Management Contrasts in Manufacturing and Service Industries, International Journal of Quality & Reliability Management, 1998. 15(2), 138-161.

      [25] Mohammad, M., Yaakub, N. H., Yahya, M. S., & Hamid, N. A. A., Awareness, Implementation, Effectiveness and Future Adoption of Operational Improvement Initiatives: Survey Results, Proceedings of the International Conference on Industrial Engineering and Operations Management (pp. 1-10). Kuala Lumpur, Malaysia: IEOM Society, 2016.

  • Downloads

  • How to Cite

    Shahir Yahya, M., Mohammad, M., Omar, B., & Ferdin Ramly, E. (2018). Lean Tools and Techniques: A Comparison between Malaysian Manufacturing and Services Organisations. International Journal of Engineering & Technology, 7(3.7), 345-348. https://doi.org/10.14419/ijet.v7i3.7.18875