Association of People Factors with Successful Enterprise Architecture Implementation

  • Authors

    • Nur Azaliah Abu Bakar
    • Surya Sumarni Hussien
    2018-12-09
    https://doi.org/10.14419/ijet.v7i4.31.23341
  • enterprise architecture, EA implementation, people, public sector,

  • Abstract

    Many organizations are facing problem in Enterprise Architecture Implementation as it fails to meet expectations.  While much has been written about the success factors related to EA framework, EA tools, and business-IT alignment process, there are few empirical investigations focusing on the people factors.  Therefore, this paper aims to investigate the association of people factors with successful EA implementation by identifying seven people factors from the literature.  A quantitative survey was conducted to assess the hypothesis that these seven people factors are associated with the successful EA implementation.  The analysis reveals that only five factors are associated with the success of EA implementation, while two are not.  Based on the result, this study highlighted that it is important to analyze the people factors in details rather than one whole factor because each of the people factors identified has their own uniqueness and success elements

     

     

  • References

    1. [1] M. Zhang, H. Chen, and A. Luo, "A Systematic Review of Business-IT Alignment Research With Enterprise Architecture," IEEE Access, vol. 6, pp. 18933-18944, 2018.

      [2] K. Hjort-Madsen, "Architecting Government: Understanding Enterprise Architecture Adoption in the Public Sector," IT-Universitetet i KøbenhavnIT-Universitetet i København, 2009.

      [3] S. H. Spewak and S. C. Hill, Enterprise architecture planning: developing a blueprint for data, applications and technology. QED Information Sciences, Inc., 1993.

      [4] G. L. Richardson, B. M. Jackson, and G. W. Dickson, "A principles-based enterprise architecture: Lessons from Texaco and Star Enterprise," MIS quarterly, pp. 385-403, 1990.

      [5] S. S. Hussein, M. N. r. Mahrin, and N. Maarop, "Sustainability through Innovations Of Enterprise Architecture (EA) in Public Sector’s Management: Issues & Challenges," 2017.

      [6] H. Faller, "More than Engineering: The Role of Subcultures," in Architectural Coordination of Enterprise Transformation: Springer, 2017, pp. 77-86.

      [7] F. Nikpay, H. Selamat, B. D. Rouhani, and P. Nikfard, "A review of critical success factors of enterprise architecture implementation," in Informatics and Creative Multimedia (ICICM), 2013 International Conference on, 2013, pp. 38-42: IEEE.

      [8] T. Iyamu and L. Mphahlele, "The impact of organisational structure on enterprise architecture deployment," Journal of Systems and Information Technology, vol. 16, no. 1, pp. 2-19, 2014.

      [9] T. Iyamu, "Implementation of the enterprise architecture through the Zachman Framework," Journal of Systems and Information Technology, vol. 20, no. 1, pp. 2-18, 2018.

      [10] M. P. Uysal, A. Halıcı, and A. E. Mergen, "Re-engineering enterprise architectures," in Computer Science and Information Systems (FedCSIS), 2017 Federated Conference on, 2017, pp. 429-432: IEEE.

      [11] N. A. A. Bakar, S. Harihodin, and N. Kama, "Enterprise architecture implementation model: Measurement from experts and practitioner perspectives," in Information Science and Technology (CiSt), 2016 4th IEEE International Colloquium on, 2016, pp. 1-6: IEEE.

      [12] J. Lapalme, A. Gerber, A. Van der Merwe, J. Zachman, M. De Vries, and K. Hinkelmann, "Exploring the future of enterprise architecture: A Zachman perspective," Computers in Industry, 2015.

      [13] J. A. Zachman, "Enterprise architecture: The issue of the century," Database Programming and Design, vol. 10, no. 3, pp. 44-53, 1997.

      [14] T. Open-Group. (2011, Accessed December 15, 2013). TOGAF® 9.1 > Part II: Architecture Development Method (ADM) > Preliminary Phase. Available: http://pubs.opengroup.org/architecture/togaf9-doc/arch/chap05.html

      [15] M. B. Jusuf and S. Kurnia, "Understanding the Benefits and Success Factors of Enterprise Architecture," in Proceedings of the 50th Hawaii International Conference on System Sciences, 2017.

      [16] S. H. Kaisler, F. Armour, and M. Valivullah, "Enterprise architecting: Critical problems," in System Sciences, 2005. HICSS'05. Proceedings of the 38th Annual Hawaii International Conference on, 2005, pp. 224b-224b: IEEE.

      [17] M. Lange, J. Mendling, and J. Recker, "An empirical analysis of the factors and measures of Enterprise Architecture Management success," European Journal of Information Systems, vol. 25, no. 5, pp. 411-431, 2016.

      [18] S. Kaisler, F. Armour, J. A. Espinosa, and W. Money, "Big data: Issues and challenges moving forward," in System Sciences (HICSS), 2013 46th Hawaii International Conference on, 2013, pp. 995-1004: IEEE.

      [19] M. Lange, J. Mendling, and J. Recker, "An empirical analysis of the factors and measures of Enterprise Architecture Management success," European Journal of Information Systems, 2015.

      [20] M. Wißotzki, F. Timm, and P. Stelzer, "Current State of Governance Roles in Enterprise Architecture Management Frameworks," in International Conference on Business Informatics Research, 2017, pp. 3-15: Springer.

      [21] S. Gilliland, P. Kotzé, and A. van der Merwe, "Work level related human factors for enterprise architecture as organisational strategy," in Enterprise Systems (ES), 2015 International Conference on, 2015, pp. 43-54: IEEE.

      [22] F. Virili and M. Sorrentino, "Value generation in e-government from service-based IT integration," Transforming Government: People, Process and Policy, vol. 3, no. 3, pp. 227-247, 2009.

      [23] S. Aier, B. Gleichauf, and R. Winter, "Understanding Enterprise Architecture Management Design-An Empirical Analysis," in Wirtschaftsinformatik, 2011, p. 50.

      [24] R. Winter and S. Aier, "How are Enterprise Architecture Design Principles Used?," in Enterprise Distributed Object Computing Conference Workshops (EDOCW), 2011 15th IEEE International, 2011, pp. 314-321: IEEE.

      [25] T. Jick and M. A. Peiperl, Managing change: Cases and concepts. McGraw-Hill Education, 2010.

      [26] IasaGlobal. (2018). ITABoK: IT Architect Body of Knowledge. Available: https://www.iasaglobal.org/itabok/

      [27] T. Iyamu, "The Factors Affecting Institutionalisation of Enterprise Architecture in the Organisation," in Commerce and Enterprise Computing, 2009. CEC'09. IEEE Conference on, 2009, pp. 221-225: IEEE.

      [28] T. Besker, R. Olsson, and K. Pessi, "The Enterprise Architect profession: An empirical study," in ECIME2015-9th European Conference on IS Management and Evaluation: ECIME 2015, 2015, p. 29: Academic Conferences and publishing limited.

      [29] J. Gotze, "The changing role of the enterprise architect," in Enterprise Distributed Object Computing Conference Workshops (EDOCW), 2013 17th IEEE International, 2013, pp. 319-326: IEEE.

      [30] C. Steghuis and E. Proper, "Competencies and responsibilities of enterprise architects," in Advances in Enterprise Engineering I: Springer, 2008, pp. 93-107.

      [31] J. Short and B. Burke, "Determining the Right Size for your Enterprise Architecture Team," Gartner Research, 2010.

      [32] S. Aier, "The role of organizational culture for grounding, management, guidance and effectiveness of enterprise architecture principles," Information Systems and e-Business Management, vol. 12, no. 1, pp. 43-70, 2014.

      [33] B. Van der Raadt, M. Bonnet, S. Schouten, and H. Van Vliet, "The relation between EA effectiveness and stakeholder satisfaction," Journal of Systems and Software, vol. 83, no. 10, pp. 1954-1969, 2010.

      [34] H. Faller and S. De Kinderen, "The impact of cultural differences on enterprise architecture effectiveness: a case study," in 8th MCIS conference, Verona, Italy, 3-5 september 2014, 2014.

      [35] V. Seppanen, J. Heikkila, and K. Liimatainen, "Key issues in EA-implementation: case study of two Finnish government agencies," in IEEE Conference on Commerce and Enterprise Computing, 2009. CEC'09. , 2009, pp. 114-120: IEEE.

      [36] S. S. Hussein, M. N. r. Mahrin, and Z. Ismail, "Towards Readiness in Enterprise Architecture Establishment: A Critical Success Factors," 2017.

      [37] F. Radeke, "Toward Understanding Enterprise Architecture Management's Role in Strategic Change: Antecedents, Processes, Outcomes," Wirtschaftsinformatik, vol. 2011, p. 16, 2011.

      [38] R. Foorthuis, M. van Steenbergen, S. Brinkkemper, and W. A. Bruls, "A theory building study of enterprise architecture practices and benefits," Information Systems Frontiers, pp. 1-24, 2015.

      [39] S. B. Gaver, "Why Doesn’t the Federal Enterprise Architecture Work?," Technology Matters, Inc.2010.

      [40] H. Faller, S. de Kinderen, and C. Constantinidis, "Organizational subcultures and enterprise architecture effectiveness: Findings from a case study at a European airport company," in System Sciences (HICSS), 2016 49th Hawaii International Conference on, 2016, pp. 4586-4595: IEEE.

      [41] M. Janssen, S. Chun, and J. R. Gil-Garcia, "Building the next generation of digital government infrastructures," Government Information Quarterly, vol. 26, no. 2, pp. 233-237, 2009.

      [42] E. T. Nuryatno and P. Dobson, "Examining the social aspects of enterprise architecture implementation: A morphogenetic approach," arXiv preprint arXiv:1606.02499, 2016.

      [43] S. S. Hussein, M. N. r. Mahrin, and N. Maarop, "Preliminary Study of Malaysian Public Sector (MPS) Transformation Readiness through Enterprise Architecture (EA) Establishment," 2017.

      [44] A. Kaushik and A. Raman, "The new data-driven enterprise architecture for e-healthcare: Lessons from the Indian public sector," Government Information Quarterly, vol. 32, no. 1, pp. 63-74, 2015.

      [45] I. Shaanika and T. Iyamu, "Deployment of Enterprise Architecture in The Namibian Government: The Use of Activity Theory to Examine the Influencing Factors," The Electronic Journal of Information Systems in Developing Countries, vol. 71, 2015.

      [46] J. W. Creswell, Research design: Qualitative, quantitative, and mixed methods approaches. Sage publications, 2013.

      [47] J. Hair, W. Black, B. Babin, and R. Anderson, "Multivariate Data Analysis Seventh Edition Prentice Hall," 2010.

      [48] D. A. Dillman, J. D. Smyth, and L. M. Christian, Internet, phone, mail, and mixed-mode surveys: the tailored design method. John Wiley & Sons, 2014.

      [49] W. Zikmund, B. Babin, J. Carr, and M. Griffin, Business research methods, 9th ed. Cengage Learning, 2012.

  • Downloads

  • How to Cite

    Azaliah Abu Bakar, N., & Sumarni Hussien, S. (2018). Association of People Factors with Successful Enterprise Architecture Implementation. International Journal of Engineering & Technology, 7(4.31), 52-57. https://doi.org/10.14419/ijet.v7i4.31.23341

    Received date: 2018-12-07

    Accepted date: 2018-12-07

    Published date: 2018-12-09