Managing Human Resources in the Light of Corporate Culture as a Lever for Supply Chain Performance

  • Authors

    • A. Elmortada
    • A. Mokhlis
    • S. Elfezazi
    • C. E.Mokhlis
    2019-03-01
    https://doi.org/10.14419/ijet.v8i1.11.28096
  • Human resource management, HR Function, HR practices, Supply chain management, Organizational culture

  • Abstract

    In an economic environment increasingly complex and competitive, firms are now aware, more than ever, of the role of the human resources function as being a primary factor to the success and performance of their supply chains. The scope of this article is to highlight the relationship that exists between human resource management and supply chain management. It also explain how human resource management practices affects the supply chain performance while taking into consideration the company culture and under the effect of a human resource management strategies influenced by the increase in terms of  environment competitiveness that results in a variety of business mutations…

     


     

  • References

    1. [1] P. Childerhouse, W. Luo, C. Basnet, H. Ahn, J. H. Lee, G. Vossen “Evolution Of Inter-Firm Relationships: A Study Of Supplier-Logistical Services Provider-Customer Triadsâ€, International Journal of Industrial Engineering: Theory, Applications and Practice. 20(1-2): 126-140, 2013.

      [2] A. N. Shub, P. W.Stonebraker “The human impact on supply chains: Evaluating the importance of "soft" areas on integration and performance†Supply Chain Management: An International Journal, 14(1), 31-40, 2009.

      [3] E. Schein, “Organizational culture and leadership†San Francisco: Jossey-Bass, pp. 83-89. And 1992, 2e éd; 1985.

      [4] D. Blancero, L. Ellram,†Strategic supplier partnering: A psychological contract perspectiveâ€, International Journal of Physical Distribution and Logistics Management, 27 (9/10), pp. 616-629,1997.

      [5] Cohen A: The traits of great sales forces. Sales & Marketing Management. Octobre 2000, pp.67-70, 72.

      [6] A. L. Wilkins, G. William, Ouchi,â€Efficient cultures: Exploring the relationship between culture and organizational performanceâ€; Administrative Science Quarterly, 28(3), pp. 468-481, 1983.

      [7] Weitz, Barton A, Sandy D, Jap: Relationship marketing and distribution channels. Journal of the Academy of Marketing Science. 1995, 23(4), pp. 305-320.

      [8] Porter, E.Michael,†Competitive strategy: Techniques for analyzing industries and competitorsâ€, New York: The Free Press. pp. 27, 124, 1980.

      [9] Q. Elmortada, A. Mokhlis, S. Elfezazi, C.E. Mokhlis, “Evaluating the HR function as being a factor of supply chain performance: Case of industrial companies in Moroccoâ€, MATEC Web of Conferences. Vol 105. DOI : 10.1051/matecconf/201710500014, 2017.

      [10] J. T, Mentzer, W. DeWitt, J.S. Keebler, S. Min, N.W. Nix, C. D. Smith, Z. G. Zacharia, “Defining supply chain management. Journal of Business Logisticsâ€, 22(2) 2001.

      [11] J.Chen, L. Liang, D. Q. Yao, S. Sun, “ Price and quality decisions in dual-channel supply chainsâ€,European Journal of Operational Research, 259 (3): 935-948. DOI : 10.1016/j.ejor.2016.11.016, 2017.

      [12] A. Akacum, B.G. Dale, “Supplier partnering: Case study experiencesâ€, International Journal of Purchasing and Materials Management, 31(1), pp. 38-45, 1995.

      [13] X.Wu, Y. Zhou, “The optimal reverse channel choice under supply chain competitionâ€, European Journal of Operational Research, 259 (1): 63-66. DOI10.1016/j.ejor.2016.09.027, 2017.

      [14] A. Aktepe, S. A. Ersoz,†Quantitative performance evaluation model based on a job satisfaction-performance matrix and application in a manufacturing companyâ€, International Journal of Industrial Engineering: Theory, Applications and Practice, 19(6):264-277, 2012.

      [15] E. K. Choi , H. W. Joung, “ Employee job satisfaction and customer-oriented behavior: A study of frontline employees in the foodservice industryâ€, Human Resource Hospitality and Tourism. 16 (3) : 235-251. DOI: 10.1080/15332845.2017.1- 253428, 2017.

      [16] S. Claye-Puaux, “ Le succès des chaînes logistiques amont tendues : Le rôle de la GRH “, Logistique & Management, Vol. 12 – N°1, 2004.

      [17] H. Mahé de Boislandelle , “ Gestion des ressources humaines dans les PMEâ€, Economica. 1988.

      [18] Stewart-Allen, L., Allyson, “Onion’ a fine approach to Euro Alliancesâ€, Marketing News. 35(4), pp. 2, 2001.

      [19] Z. Degraeve, F. Roodhooft, “Effectively Selecting Suppliers Using Total Cost of Ownershipâ€, Journal of Supply Chain Management, Vol. 35, pp. 5-10. 1999.

      [20] Ellram, M. Lisa, “Total Cost of Ownership: Elements and Implementationâ€, International Journal of Purchasing and Materials Management. 29(4), pp. 3-12, 1993.

      [21] Schärling, Alain, “Décider sur plusieurs critères, Presses Polytechniques Romandes, 304 pages, 1985.

      [22] T. L. Saaty, “The analytic hierarchy process: planning, priority setting, resource allocationâ€. New York â„ London. McGraw-Hill International Book Co. 1980.

      V.A.P. Salomon, L.T. Claudemir, F.A.S. Marins; “Analytic Hierarchy Process Applied to Supply Chain Management. Applications and Theory of Analytic Hierarchy Process Decision Making for Strategic Decisionsâ€,

  • Downloads

  • How to Cite

    Elmortada, A., Mokhlis, A., Elfezazi, S., & E.Mokhlis, C. (2019). Managing Human Resources in the Light of Corporate Culture as a Lever for Supply Chain Performance. International Journal of Engineering & Technology, 8(1.11), 88-96. https://doi.org/10.14419/ijet.v8i1.11.28096

    Received date: 2019-03-01

    Accepted date: 2019-03-01

    Published date: 2019-03-01