Descriptive Study on Effects of Organizational Communication towards Organizational Citizenship Behaviour

  • Authors

    • Assoc. Prof. Dr. Valliappan Raju
    • Prof Dr. Md Rom Bin Tamjis
    https://doi.org/10.14419/ijet.v8i1.10.28384
  • Organizational Communication, Organization Behaviour, Organizational Performance
  • Abstract

    Food tourism has become a familiar sector where several restaurants and food stores are focusing on maximizing the benefits of cuisine which benefits the individual producer or businessman in Punjab. Although food tourism has emerged lately and has become highly popular, there are certain hitches related to that of food tourism when it comes to Punjab. The present study is an attempt at discovering the problems and challenges associated with food tourism and to establish the perception of tourists regarding food as tourist attraction in Punjab. The present study is based on the collection of data through a self-structured questionnaire. The idea behind the research is to analyse the potential of food tourism in the states of Punjab. The study is intended to take place by the distribution of self-structured questionnaires in selected respondents in the states Amritsar, Jalandhar and Patiala and generalise the results to Punjab. The outcome of the questionnaire suggests that there is a positive correlation between food and tourism in Punjab.  there is a significant relationship between food and tourist’s decision to visit Punjab and a positive relation between tourist’s perception and potential of food tourism in Punjab. In this examination the connection between authoritative duty and organization citizenship conduct is inspected. To this end, connection and mean and standart values have been done to uncover the impacts of organization correspondence on organization citizenship conduct. In this investigation, among the hierarchical correspondence measurements, just the component of correspondence with administrators is altogether related with alturism and city righteousness measurements of organization citizenship conduct.

  • References

    1. [1] Bateman, T. S. and Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee "citizenship." Academy of Management Journal, 26(4), 587-595.

      [2] Law, S. K., Wong, C. and Chen, X. Z. (2005). The construct of organizational citizenship behavior: Should we analyze after we have conceptualized? In D. L. Turnipseed (Ed.), Handbook of organizational citizenship behavior (pp. 47–65). New York: Nova Science Publishers.

      [3] LePine, J. A., Erez, A. And Johnson, D. E. (2002). The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis. Journal of Applied Psychology, 87(1), 52-65.

      [4] Nielsen, T. M., Hrivnak, G. A. and Shaw, M. (2009). Organizational citizenship behavior and performance: A meta-analysis of group-level research. Small Group Research, 40(5), 555-577.

      [5] Organ, D. W. (1988). Organizational Citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington Books.

      [6] Organ, D. W., & Ryan, K. (1995). A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 48(4), 775-802.

      [7] Organ, D. W., Podsakoff, P. M. and MacKenzie S. P. (2006). Organizational citizenship behavior: Its nature, antecedents, and consequences. London: Sage Publications.

      [8] Podsakoff, N. P., Blume, B. D., Whiting, S. W. and Podsakoff, P. M. (2009). Individual- and organizational-level consequences of organizational citizenship behaviors: A meta-analysis. Journal of Applied Psychology, 94(1), 122-141.

      [9] Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M. and Mishra, P. (2010). Effects of organizational citizenship behaviors on selection decisions in employment interviews. Journal of Applied Psychology. Advance online publication.

      [10] Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H. and Fetter, R. (1990). Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors. The Leadership Quarterly, 1(2), 107-142.

      [11] Podsakoff, P. M., MacKenzie, S. B., Paine, J. B. And Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513-563.

      [12] Rotundo, M. and Sackett, P. R. (2002). The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy-capturing approach. Journal of Applied Psychology, 87(1), 66-80.

      [13] Smith, A., Organ, D. W. And Near J. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68(4), 653-663.



  • Downloads

  • How to Cite

    Valliappan Raju, A. P. D., & Md Rom Bin Tamjis, P. D. (2019). Descriptive Study on Effects of Organizational Communication towards Organizational Citizenship Behaviour. International Journal of Engineering & Technology, 8(1.10), 176-179. https://doi.org/10.14419/ijet.v8i1.10.28384

    Received date: 2019-03-15

    Accepted date: 2019-03-15