Mehdi Jafarian, M.; Ghorbani, R.; Alaei, S. Investigating the Effect of Knowledge Management on the Success of Using Customer Relationship Management Based on the Mediating Role of Organizational Factors (Case Study: Municipality of Tehran, Region 22). IJET 2018, 7 (4.36), 986-990. https://doi.org/10.14419/ijet.v7i4.36.24937.