PRADEEP, Adithi; NIHA, Alfiya; GOPAN, Gopika; KUMAR K, Vinod. Best practices in grievance handling mechanism: a study in Kerala. International Journal of Engineering & Technology, [S. l.], v. 7, n. 3.29, p. 177–179, 2018. DOI: 10.14419/ijet.v7i3.29.18553. Disponível em: https://sciencepubco.com/index.php/ijet/article/view/18553.. Acesso em: 24 nov. 2024.