KYRYCHENKO, Hanna; NESTERENKO, Halyna; AVRAMENKO, Svetlana; LYTVYNENKO, Sergiy; YANOVSKY, Petro; LYTVYNENKO, Larysa. Use of cargo delivery process model for the assessment of logistics service quality. International Journal of Engineering & Technology, [S. l.], v. 7, n. 4, p. 4514–4518, 2018. DOI: 10.14419/ijet.v7i4.19858. Disponível em: https://sciencepubco.com/index.php/ijet/article/view/19858.. Acesso em: 22 nov. 2024.